Knowledge Management
Overview
A McKinsey survey says that workers spend 20% of their time trying to find the information they need—trawling old emails, searching databases, and chasing colleagues. That’s one full day out of the average work week!
With a knowledgebase framework, searching is much simpler. Everything is stored centrally. Everything is linked to relevant data. Employee knowledge and experience are the gears that make this engine work. Everyone can contribute and share data, structured and unstructured. And it can be accessed in numerous ways:
- Wikis - pages that link information, rich content, and documents through tags, hyperlinks, etc., creating a knowledge trail
- Forums & Q/A threads - community-driven knowledge sharing to solve problems
- Team chat - within workflow management, you can view real-time analytics while discussing with colleagues
- Contact management - people link with contracts, projects, products, customer accounts, and any other relevant record
- Business process model & notation - draw interactive diagrams that connect actual people/roles to their tasks within workflows and link in documents, information, and more to accelerate task completion
Outcomes
Improved safety and quality record
Clockworx keeps your business safer and audit ready with track and link documentation; automated warnings, notifications, and updates; across-company compliance reporting.
Reliable automation frameworks
Establishing solid frameworks for automating documentation accelerates processes and procedures.
Work / life balance
Employees want a quality work/life balance. Clockworx helps employers provide the strong team cohesion and excellent communication required to offer flexible working patterns.
Optimized resource leverage
Keep tabs on what resources you’re going to need in the near future with Clockworx. Prepare for recruitment even before you need it by connecting HR with departmental skills and performance.
Better employee management
Clockworx links HR functions with departmental skill needs and productivity targets. Managers can plan ahead for recruitment, training, and even production management vis-à-vis absence requests.
Job satisfaction
Attract and retain employees with the right culture. Team cohesion built on good communication is the foundation of an attractive work environment. Clockworx also provides flexible working capabilities—a big sell.
Improved process visibility
The Clockworx dashboard provides comprehensive process oversight. Better transparency for all processes for all team members leads to better planning, ongoing process improvement, and clearer customer communications.
Knowledge retention
Clockworx optimizes knowledge sharing by centralizing information access. Security is assured through data quality standards, individualized conditional access, and audit logs
Information silo reduction
Clockworx’s entire functionality is based on bringing knowledge together departmentally, operationally, and technologically. Silos don’t stand a chance.
Revenue Generation Outcomes
Successfully measuring workforce productivity
Effectively gauging workforce productivity with Clockworx efficiency analysis drives smarter recruitment and knowledge retention.
Challenges
Managing Workforce Shortage
Target new talent and hold on to experience with Clockworx’s knowledge-sharing capabilities and external integrations.
Managing Obligation
The Clockworx toolkit brings obligation management under control to mitigate risks in breach for heavily regulated industries.
Managing Decrease In Productivity
Bypass sluggish communications and tackle bottlenecks in productivity with immediate data and live performance insight on the Clockworx dashboard.
Managing Automation Challenges & Digital Transformation
Overcome automation hesitancy by linking legacy software with Clockworx for streamlined processes.
Managing Workforce Productivity
Implement the Clockworx dashboard to stay focused on the tasks that matter to each person in each department.
Managing Large Number Of Documents
Clockworx features help enterprises to automate forms, renewals, and decision escalations and to identify organic connections between documents for faster clarification.
Products
Permit | Obligation Management
Stay on top of complex contracts, regulations and community commitments. Renewal automation and centralized documentation make it easy to be organized. Be audit ready, and create robust compliance culture with Clockworx.
Workforce Management / Scheduling System
Automate HR tasks and employee performance management with Clockworx. Customizable, role-based access to data protects personal information at every stage.
