Team Communication and Collaboration
Overview
Gartner says that 90% of agile development teams will be at least partially remote in 2022. Other industries may differ, but remote working is only on the increase. Being able to stay closely connected while far apart requires robust collaboration tools.
Full remote accessibility to a knowledgebase architecture is the starting point. This framework means that everyone is accessing the same version of the data all the time from wherever they are. With that as the foundation, teams can feel confident that they are on the same page. Additionally, they can access project information and each other via:
- Team chat - live conversation alongside live analytics
- News broadcasts - dashboard level announcements for teams and departments
- Activity streams - updates on project status, progress—supplemental to a SCRUM stand up
- Project management tools - digital Kanban board, automated decision making escalations
- Workflow management - integrated into knowledgebase for immersive capabilities
Outcomes
Improved customer satisfaction
Keep customers coming back with rapid responsiveness facilitated through Clockworx connections. Improved order tracking, sales workflow oversight, pricing clarity, and automated communications provide superior customer support from inquiry to delivery.
Minimal audit prep and max compliance
Get audit-ready with dashboard view up-to-the-minute performance data analysis, connected company-wide compliance documentation, and automated reminders for key tasks.
Effective inventory management
Clockworx CRM and inventory features help businesses gain control over supplier sourcing, customer issue resolution, sales performance management. Track every entity through the sales lifecycle to see not just where they are but how they relate to each other.
Work / life balance
Employees want a quality work/life balance. Clockworx helps employers provide the strong team cohesion and excellent communication required to offer flexible working patterns.
Optimized resource leverage
Keep tabs on what resources you’re going to need in the near future with Clockworx. Prepare for recruitment even before you need it by connecting HR with departmental skills and performance.
Accurate finance management
All roads lead back to finance with Clockworx connections. The result is more accurate and precise financial reports for stakeholders at every level.
Better employee management
Clockworx links HR functions with departmental skill needs and productivity targets. Managers can plan ahead for recruitment, training, and even production management vis-à-vis absence requests.
Job satisfaction
Attract and retain employees with the right culture. Team cohesion built on good communication is the foundation of an attractive work environment. Clockworx also provides flexible working capabilities—a big sell.
Knowledge retention
Clockworx optimizes knowledge sharing by centralizing information access. Security is assured through data quality standards, individualized conditional access, and audit logs
Information silo reduction
Clockworx’s entire functionality is based on bringing knowledge together departmentally, operationally, and technologically. Silos don’t stand a chance.
Revenue Generation Outcomes
Successfully measuring workforce productivity
Effectively gauging workforce productivity with Clockworx efficiency analysis drives smarter recruitment and knowledge retention.
Challenges
Managing Workforce Shortage
Target new talent and hold on to experience with Clockworx’s knowledge-sharing capabilities and external integrations.
Managing Workforce Productivity
Implement the Clockworx dashboard to stay focused on the tasks that matter to each person in each department.
Managing Automation Challenges & Digital Transformation
Overcome automation hesitancy by linking legacy software with Clockworx for streamlined processes.
Tracking Deadlines
Get oversight of all project phases, deadlines and team performance with project management capabilities on the Clockworx dashboard.
Products
Workforce Management / Scheduling System
Automate HR tasks and employee performance management with Clockworx. Customizable, role-based access to data protects personal information at every stage.
Ticketing, Maintenance & Repair Management
Respond better and faster to maintenance needs with Clockworx. Interdepartmental issue tracking, automatic ticketing and escalations, and more features improve prioritization and accountability.
Bespoke (Custom) Solution
Clockworx is truly bespoke to every client’s needs. We integrate your own software applications, workflows and processes to build the system you need to implement your strategy and accomplish your goals.
