Overview

The main challenges of introducing automation into an enterprise are:

  • Identifying areas where automation will help, not hinder
  • Strategizing for long-term scalability
  • Integrating with legacy digital systems
  • Maintaining security and privacy obligations

Back-office functions are one of the primary areas that are ripe for automation in every business. This is because they are often:

  • Repetitive
  • Reliant on manual input
  • Prone to bottlenecks

Automation clears these issues by completing data entry, making repetitive low-level decisions, and immediately escalating decisions when an issue arises. How does this help? It saves time, of course. But it also saves on human error, customer satisfaction, and money. One study suggests that human error in medical billing costs hospitals upwards of £68 billion every year. 

Clockworx can help. Our solution is designed to bring legacy systems under one umbrella. Customized security controls ensure that every individual only sees the business areas they have clearance for. As for scaling up—the sky’s the limit. 

Products

Permit | Obligation Management

Permit | Obligation Management

Stay on top of complex contracts, regulations and community commitments. Renewal automation and centralized documentation make it easy to be organized. Be audit ready, and create robust compliance culture with Clockworx.

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Workforce Management / Scheduling System

Workforce Management / Scheduling System

Automate HR tasks and employee performance management with Clockworx. Customizable, role-based access to data protects personal information at every stage.

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Ticketing, Maintenance & Repair Management

Ticketing, Maintenance & Repair Management

Respond better and faster to maintenance needs with Clockworx. Interdepartmental issue tracking, automatic ticketing and escalations, and more features improve prioritization and accountability.

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Order Processing System

Order Processing System

Gain greater control across your business while letting go of repeat admin tasks with Clockworx orchestration. Insight and automation unify organizational processes.

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Revenue Optimization

Revenue Optimization

Maximize growth potential with improved production and delivery communications. Keep customers happy with Clockworx automation throughout the sales lifecycle, from lead picking to bespoke product selection to faster issue resolution.

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Outcomes

Improved agility & productivity

Improved agility & productivity

Clockworx provides the support managers need to create a more agile workflow. Teams can act fast on new information and share knowledge more easily with wiki articles, news bulletins and other tools. Remote access facilitates collaboration from anywhere.

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Faster, better-informed decisions

Faster, better-informed decisions

A Clockworx dashboard provides up-to-the-minute analytics and KPI monitoring. Combined with easy report generation, fast decisions have never been easier.

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Informational silo reduction

Informational silo reduction

Clockworx’s entire functionality is based on bringing knowledge together departmentally, operationally, and technologically. Silos don’t stand a chance.

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Knowledge retention

Knowledge retention

Clockworx optimizes knowledge sharing by centralizing information access. Security is assured through data quality standards, individualized conditional access, and audit logs

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Shortening/eliminating delays

Shortening/eliminating delays

Reducing delays in product delivery is achieved by speeding up decision-making. Clockworx facilitates this with ongoing analysis that identifies workflow bottlenecks and by implementing automation that reduces error.

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Improved exception management

Improved exception management

The Clockworx dashboard provides comprehensive visibility for tracking activity status. To maximize exception management, Clockworx collaborates with internal and external systems.

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Improved process visibility

Improved process visibility

The Clockworx dashboard provides comprehensive process oversight. Better transparency for all processes for all team members leads to better planning, ongoing process improvement, and clearer customer communications.

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Streamlined A/R & A/P management

Streamlined A/R & A/P management

Better inform budgetary and cash flow planning by connecting the finance function to the rest of the business. Use Clockworx to get early notifications for problem areas, automatically escalate big purchase up the decision chain, and use purchase orders as a tool to inform budgetary performance.

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Improved customer satisfaction

Improved customer satisfaction

Keep customers coming back with rapid responsiveness facilitated through Clockworx connections. Improved order tracking, sales workflow oversight, pricing clarity, and automated communications provide superior customer support from inquiry to delivery.

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Capabilities

    Changing the business system paradigm

    What does Clockworx do?
    Clockworx is a no rip and replace solution that integrates with your existing infrastructure and applications and is perfect for multi-stage and multi-activity processes. As a highly adaptive solution, Clockworx can be deployed rapidly and with minimal changes to existing processes whilst also offering build in project management tools and 

    workflow simplification tools. 

    Clockworx connects the disconnected by providing high level work flows that automate tasks that include more than one application. According to IDC, 80% of business leaders agree that they have problems as a result of applications and systems "not talking to each other". By connecting applications that don’t communicate with each other, Clockworx protects and extends your existing investments. 

    Clockworx protects your investments by binding existing applications and systems together to create cohesive workflows. We do this by enabling data to be extracted and also fed back into legacy systems. We extend your investments by augmenting them with business analytics, escalation capabilities, robotic process automation, and project management tools.

    Orchestration is a highly sophisticated alternative to siloed applications on the one hand and underwhelming and expensive all-in-one solutions on the other.

      Connects the Disconnected


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